General Policy & Regulation
POLICY - TERMS
I. GENERAL PROVISIONS
This clause is your agreement to use the service and payment on the website: http://tourbooking.com.vn/ of Vietnam Memory Travel. After reading and understanding the terms and conditions of the tour you check the box \"Agree\" means you agree and accept all terms of agreement in these sites.
Copyright and trademark of website: http://tourbooking.com.vn/
Trademarks of Vietnam Memory Travel and protected by copyright laws, you may only use these sites for the purpose of viewing information and registering for online payments for individuals, you are not used. For any other commercial purposes.
Taking the content of the travel program for reference, documenting the study must specify the source from the content of the Vietnam Memory Travel website. Do not use the logo, travel brands Vietnam Memory in any form without the consent of Travel Vietnam Memory in writing.
Transfer through the account of Vietnam Memory Travel Company
Vietnam Memory Travel Service Co., Ltd
Bank: Vietcombank - Transaction No. 4- Ho Chi Minh Branch
Account number: 0071001097559
Payment at Vietnam Memory Travel Office
Address: No. 4, Thu Khoa Huan Street, Ben Thanh Ward, District 1, Ho Chi Minh City.
Payment via online payment gateway VNPAY.
Customers booking tour and payment directly on the VNPAY payment gateway.
In case of cancellation or refund when buying tour online, Vietnam Memory Travel Services Co., Ltd. will refund money to customers in the bank account. Not complete cash.
III. CANCELING TOUR
In case of cancellation, please email the cancellation notice to Vietnam Memory Travel Services Co., Ltd. The staff of Vietnam Memory Travel will contact you to exchange and confirm all your information. Upon completion of the confirmation, Vietnam Memory Travel will refund the exact account you paid after deducting cancellation fees. The cancellation fee will depend on the tour you register.
Responsibilities of Vietnam Memory Travel:
Resolve queries, errors and violations during the payment process due to errors of Vietnam Memory Travel.
Ensure that all services follow the program that you register. However, we reserve the right to change our itinerary or cancel our travel at any time for any unavoidable reason.
Any changes, if any, will be announced as quickly as possible to you immediately before departure or immediately after the occurrence.
Exemption of liability for Vietnam Memory Travel:
Vietnam Memory Travel is not responsible for the accuracy of all the information you provide.
Vietnam Memory is not responsible for your information being stolen if theft is made from your computer due to a computer virus infection or other cause.
Vietnam Memory will not be liable to you if your computer system is damaged while paying or being involved in the use of an external site.
Vietnam Memory is also not responsible for loss of your information due to unforeseen events such as natural calamity, drought, fire, war, etc.
You undertake fully responsible for personal information, credit card information has been declared honest and accurate. If any errors, fakes or disputes arise, Vietnam Memory Travel reserves the right to cancel your purchased tour.
You are responsible for checking the account information in time to tell Vietnam Memory Travel if there are problems. Exceeding 30 days from the payment date, Vietnam Memory Travel will not accept any payment claim.
You do not use the contents of the sites managed by Travel Vietnam Memory for commercial purposes without our consent.
You must apply the installation of preventive measures yourself to ensure that any of your choices when using the Vietnam Memory Travel Web sites are free from viruses or any other threats from outside. Interfering or damaging your computer system.
IV. POLICY FOR DELIVERY
Online booking steps for customers:
Customers refer to the information on the website.
Select the tour to set.
Enter passenger information.
Make a purchase tour and choose the form of payment online.
Wait for confirmation from sales staff by Email or Phone.
Steps for sellers:
Check the order information from the management system.
Check the service information and contact the customer for confirmation.
Proceed to issue receipt when receiving payment.
Forms of delivery:
For tour buyers at the company office: get coupons